"What Guests are saying about Embassy Inn Victoria
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11 May 2012
Stayed in early May for 2 nights to go whale watching. Location is great, short
walk to the harbour but outside of downtown. Was perfect for us to be able to go
for a run from the hotel without having to contend with downtown traffic or
people.
Staff were friendly and helpful, we requested a room change due to the bed being
far too soft and it was done without any issue at all - much appreciated.
The room was clean and spacious with the only thing missing being a small
fridge, but I'm not sure if that's normal in Canadian hotels.
The hotel has a coin operated laundry facility available which is very
convenient.
Hotel Review of the Embassy Inn Victoria BC
11 May 2012
When I got here from the US they have me the keys to the room. I brought my
fiancé here to have some fun with here on business. When we got to the room it
smelled like mildew and looked like a cheap motel room with furniture that was
cheap from the 80's...scratched up and dirty and when you pull out drawers they
fall out. I immediately went to the front desk and complained and asked for a
new room. They took me to an " upgraded room" which had the same small and same
crappy bed.. I mean it was the type of bed where you can feel the springs in
your back...really. I was very unhappy so they moved me to another room that had
a kitchenette.... Same crappy beds.... But I had to take it as it " was their
last room". On our next to last am they call us at night saying that we have to
check out of that room and check into a new room... I was a bit upset because
now for the second time I had to pack up all of my stuff and move... I called
them back that night and was concerned I bought 50$ in salmon and food to cook
as a pre mothers day meal...they told me that the room had a kitchenette and it
would be no problems. So I packed up and moved all my luggage and the food in
the fridge to the new room. Well after a long day I come back to the room and
lay out all of my food....but there was no pans or pots... I called the front
desk and they told me that this room was not allowed to use the stove at all
because the fan is broken. I told them that my fiancé and i have not eaten at
all... He says that he upgraded me and the range not working is irrelevant
because my original room didn't have a stove...I told him that this should have
been told to me when they moved me into this room as we did say we had food to
cook. He argued with me very rudely and said that they would do oohing to help
me... Then he says if you don't like it you can check out right now.. I t was
945 at night....omg... What is going on! I advised him that I travel a lot and
this was a surprise that this hotel would not help me....HE SAYS "WELL IF YOU
TRAVEL ALOT THEN YOU SHOULD HAVE READ THE REVIEWS ON OUR HOTEL before you
booked. The duty manager I spoke to was Travis . This is the whole reason why at
1030 at night I am writing this review. My fiancé and me are going hungry and I
have 50$+ in food that I have to leave here that is going to go bad. This is the
worst experience that I have ever had. I should have stayed in the days inn
Hotel Review of the Embassy Inn Victoria BC
April 17, 2012
Had a problem with toilet and they were there right away and moved us to a nicer
suite which was very nice. Had a great stay
It may not be the fanciest hotel in the area, but the rates are great, and the
rooms are spotlessly clean, which for me goes a very long way. |
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Embassy Inn Victoria
520 Menzies Street
Victoria, BC V8V 2H4 CA
Call Toll Free 1-866-676-7078 Promo Code: HBC3386 |
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