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Reviews of the Best Western Plus Carlton Plaza Hotel

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Hotel Review of the Best Western Plus Carlton Plaza Victoria BC
29 March 2012
This was our second stay at Carlton Plaza, the first being such a good experience.
We are very happy to say we were not disappointed with our decision to stay again. The competent service & friendliness of all staff remained consistent with our first visit. The room (Suite) was very clean & comfortable & well equipped. Kudos to the House Keeping staff. Also we inadvertently left our computer power pack in the room, which was expeditiously mailed to our home. (Thank you).
Since our last stay a new restaurant attached to the hotel "Stone Throw", had just opened. It's as if the two proprietors ( Fraser & Corey ) were cloned from the same gene pool as the hotel staff, being so open & friendly even under the stress of only just opening. Breakfast all day! plus direct room service. Good value in the two meals we had.

Hotel Review of the Best Western Plus Carlton Plaza Victoria BC
13 March 2012
We arrived and were upgraded to a beautiful 5th. floor King bed studio with kitchenette and panoramic view of downtown. Free valet parking. Restaurant on site. Everything within walking distance.

Hotel Review of the Best Western Plus Carlton Plaza Victoria BC
20 February 2012
This hotel appears to be recently renovated, or at least it seemed that way. Rooms and common areas were spotless and the staff was very pleasant and helpful. My room did not face the street and was very quiet. I also checked out the French restaurant adjacent to the hotel lobby and the food was quite good with decent portions. There are many great restaurants and shops immediately beside the hotel, and the harbour is only a short walk away. The express bus to the airport is only 1/2 a block away, so you can pay $2.50 to take the bus to/from the airport (or $21 for a shuttle, or $60 for a cab).

I was staying four days in Victoria for a training camp with my bicycle racing team, and the staff were very helpful with storing my bike in a secure area - even providing me a garden hose to wash it off after a day of riding in the rain!

I am a Starwood Preferred Guest Platinum member as part of my work travel, and this hotel outperformed many of the so-called "4 star" hotels I've stayed at.

Guest Review of the Best Western Plus Carlton Plaza Victoria BC
20 February 2012
I really enjoyed my stay at this hotel. I found the complimentary Valet parking to be a wonderful value and added benefit. I don't think I have ever stayed in a Downtown urban setting that offers this amenity.

The staff were wonderful, the service was excellent, and most important the room was comfortable and accommodating.

Guest Review of the Best Western Plus Carlton Plaza Victoria BC
15 February 2012
We had an enjoyable two weeks stay. The location was excellent, close to several scenic walks, museums and the downtown area including China Town. The staff, from front desk to housekeeping were helpful and welcoming. We enjoyed the attached restaurant that offered tasty, affordable meals. Our room was large and well equipped. For a long stay, it was handy to have a kitchenette in our room. We appreciated the laundry facilities that were available for guest use. We look forward to a return trip.

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Best Western Plus Carlton Plaza
642 Johnson Street
Victoria, BC

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