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Hotel review of the Chateau Victoria Hotel and Suites
19 November 2011
We arrived in Victoria after spending the previous three-and-a-half days on a
trans-Canadian train trip. We were greeted at the front entrance and promptly
checked in despite arriving two-hours ahead of the scheduled check-in time and
the hotel had hosted a full-house the previous evening and was doing the same
again that evening.
The hotel has standard rooms on the lower floors and larger suites on the top
floors. We stayed in two suites and they were fantastic. The price difference
(about $20) was well worth the extra space and views.
The hotel was clean all-around and furniture was quite comfortable.
We did eat in their restaurant on the 18th floor (Vista 18) and that was
wonderful as well. The service, food and views couldn't be beat and all we had
to do was take the elevator. The restaurant was in the higher price-range but
was a treat to us from a relative.
The location was superb and in walking distance to everything: shops,
transportation, parks, water, etc. Even though it was in the heart of the city,
it was quiet.
The only negative thing we encountered was during a search for a wheelchair for
my grandmother. We wanted to rent one to go around the city with her. We
inquired at the front desk and were given one reference which we were unable to
confirm until the following day. We learned they had nothing in working order. I
did tell the hotel later that day that we were unable to locate a wheelchair,
only to learn that the Red Cross would also rent for free - and drop off at the
hotel. After a brief conversation with the staff member working during the day,
she ensured us that more references for aids would be available in the future.
All in all, a wonderful hotel and we would definitely go back.
Room Tip: If you're staying more than a day, opt for a suite. Beautiful views
from balconies and separate bedrooms from living space.
Hotel review of the Chateau Victoria Hotel and Suites
18 November 2011
A friend and I recently did an overnight trip to Victoria and chose this hotel
from the Victoria Clipper specials list - not really knowing much about it. The
location was central to so many things - downtown area so walking was easy. The
beds and bedding were so comfortable - not hard like I've experienced in other
hotels. Very plush feeling - and we had just the regular rooms - not a suite.
They were very friendly and very willing to keep our luggage until the clipper
left in the evening.
Hotel review of the Chateau Victoria Hotel and Suites
9 November 2011
My girlfriends & I stayed here for a little 2 night vacation. We had a 1BR
suite. Plenty of room to move around & store our stuff. Hotel was in a great
location, central to all attractions and dining venues, and all within walking
distance. The hotel itself was what we expected for a 3-3.5 star rated hotel.
Our suite was very clean and comfortable. What really made our stay though was
the evening front desk & bell staff. They were very friendly, offered dining
venues to try (which we loved) and even gave us a complimentary shuttle ride to
and from restaurants. Nothing was too much to ask of these people. We also
requested a DVD player for our room as my friend had brought a DVD she wanted us
to share, and they installed one right away (even though they have On Command
movies in the room already). Keep up the great work C.V.!
Room Tip: Not all suites have a kitchenette. Ask for one, (no extra charge), as
it was nice to have an extra sink & mirror when 3 women are all trying to get
ready in the morning.
Hotel review of the Chateau Victoria Hotel and Suites
1 October 2011
I stayed here for two nights in mid-August, and, as many reviews here have
noted, I thought the location was excellent. The staff was also very friendly.
Yes, the air conditioner/hose contraption was a bit strange, but it really
wasn’t needed and it’s better than nothing! I didn’t eat in the hotel, however,
the rooftop bar/restaurant did look tempting. For a local treat, take a walk to
Willie’s (537 Johnson Street) for breakfast. I didn’t mind the furnishings at
all and liked the flat screen television. The bathroom floor looked like it
could have been a bit cleaner (was that dirt between the tiles or just age?).
I didn’t notice until I got home that they charged me CAD 20 more per night from
what was confirmed at the time I booked the room on their website. I emailed
them as soon as I noticed the discrepancy, and received a response within 10
minutes apologizing for the error and they issued a credit immediately.
I would stay here again.
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