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Guest Review of the Harbour Towers Hotel Victoria
6 January 2012
I loved this hotel because it was older which means the
rooms are bigger. Our room for my son & I was gigantic,
very comfortable & the view was great. The furnishings
needed some updating but they were not that bad. The
staff was so very helpful, they went out of their way to
fulfill all of our requests. The room was very clean &
the beds comfortable. I've traveled all over Europe &
Asia & have stayed in much worse. I will stay here
whenever I'm in Victoria.
Guest Review of the Harbour Towers Hotel Victoria
2 January 2012
We recently stayed December 29 - Jan 1 in a two bedroom
suite with our three children. The furnishing were very
dated and cheap, but could have looked past that except
the beds were uncomfortable and small. For some reason I
thought the second bedroom had two beds, which in my
experience was typical for a two bedroom suite. The lone
double bed was a bit tight for my daughters and my son
made do with the pull out sofa. This was my oversight,
but the discomfort of the beds for all caused us to
check out a day early and head home. The decor on their
website certainly looked much more up to date than what
we experienced. The living room area was spacious, which
was nice. It's a good location, quick walk from the
ferry, and close to the inner harbour a bit of a walk to
get to restaurants and shopping, but not bad. If you had
small children it would be more challenging, unless your
family is used to walking everywhere. The front desk was
accommodating but not friendly. The gym was huge and
probably the nicest feature, but we weren't really there
to work out. The pool and spa were okay, again dated,
but not bad. Overall the hotel needs a lot of updating.
If you are used to staying in really budget hotels, this
isn't bad. If you want something a step up from your
college days, I would look elsewhere.
Guest Review of the Harbour Towers Hotel Victoria
30 December 2011
I stayed at the hotel December 27, and 28th - booked a
two bedroom suite for my family so we could attend my
son's hockey tournament. Overall it was okay - clean and
roomy - but the furnishings really need updating and the
bed in my room was very old and lumpy. i was also
unhappy with the front desk staff = when I called about
problems with my internet I was rudely told that it had
nothing to do with the hotel and was given a number to
call. There was no need for the rudeness, I was polite
and my request was reasonable. I was also appalled at
one desk staff who was chewing a wad a gum so large it
could barely fit in her mouth and I could barely
understand her. My teens have better manners than either
of these people.
On the positive side - the restaurant food was very good
and very well priced -but understaffed so we ended up
leaving one of the nights before we got our desert - we
had waited 20 minutes and just gave up.
There are other hotels in the area that I've stayed in
that are the same price and more updated and with better
mannered front desk staff - I might eat there again, but
won't likely stay there again.
Guest Review of the Harbour Towers Hotel Victoria
29 December 2011
We are 5 people in a 2 bed suit. The heaters were broken
so we had no heat, what they gave us was 1 space heater.
Its winter you need heat. The windows are from when
hotel was built. There is like no lighting. a lot of the
plug ins didn't work. The pillow smelt like someone's
head was on it. The beds were very very uncomfy. could
feel the springs. they never stocked up towels, teas,
etc.. Talked to the manager and said that we get
complimentary breaky, so we went ate. Next day we got
the bill and there was $73 charge. I will NOT recommend
this hotel to ANYONE. We came on a hockey tourney and we
had others that said they had water leaks and mould all
thru the room. Only best thing is location, you can see
parliament building. Looks best at night with the
Christmas lights. And its walking distance to down town.
Guest Review of the Harbour Towers Hotel Victoria
29 November 2011
I stayed there last month and this is the second time
there. The first time I had issues with screaming babies
and was upgraded to another floor in a huge room. That
wasn't so bad.
This trip, the heater in the room didn't work and the
company meal vouchers that were pre-paid were not ready
when I checked in. After checking again, they said they
still were not ready and I ate regardless charging it to
the room. The last day they apologized for this and
removed the charge only to charge it back a week later!
I'm not sure what sort of scam this is outfit is running
but the final invoice does not reflect these charges and
they applied them to my credit card a week later.
I will never visit this hotel again, its dishonest to
agree to charge then change your mind after leaving
town. |
